Due to the tension of the new coronavirus epidemic, the logistics delivery speed might delay about 1-3 working days, your understanding is highly appreciated. If you have any questions, please feel free to contact us.

Delivery Tips:

All of our furniture will be shipped directly in the UK. Generally, our furniture will be shipped divided into 2 packages due to logistic dimension or gravity of item limitations. Therefore, we strongly suggest you read this policy carefully before placing your order. And if you have any questions, please contact us without any hesitation.

Order Confirmation:

You'll receive an order confirmation email once your order(s) is(are) placed successfully. This email will include details of your order (e.g. Order#, Item, Shipping Address etc,). Please kindly confirm that the info. is correct or not. If there is something wrong, please contact our customer service immediately, and we'll help to correct them for you. But If you do not receive the order confirmation email, the possible reasons are listed below:

• Your order is pending confirmation. This may be because the bank of the debit card or credit card you are using has not yet released the money to our PayPal account, which led to our failure to receive the payment. Please contact the bank or Paypal.

• The order confirmation email was entered into the spam and did not show up, or the email address was filled incorrectly.

Processing Time:

Generally, we will arrange the shipment of your order in 1-2 working days, once the item(s) is(are) shipped, you'll receive an email(emails) about the tracking#, and as for the logistic information, you can kindly check it via 17 track.com.

About Shipping:

United Kingdom remote area: we're sorry to inform you that the shipping time in the following areas may delay due to far distance delivery. And the details of the shipping time of each area are listed below:

Logistics Carrier:

Note for taxes:

You won't be charged for any taxes.